FAQ's

All pre-ordered medal tags will be posted out 6 weeks post event. 

No. Unfortunately, it is now too late to purchase a medal tag to be posted. 

Please complete our Lost and Found property form via the link here. Our team will contact you if we are able to match your item. 

Our team will contact all Athletes who placed in their Age Group and did not collect their Medal with options on how to receive your medal. 

Our team will contact all Athletes who placed in their Age Group and did not collect their Medal with options on how to receive your medal. 

If you pre-ordered a Sportograf photo package, the Sportograf team will send an email with a promo code to claim your package. 
Please check your spam or junk folder, as sometimes this email can end up there. 

You can view/purchase Runaway Noosa and Swim Noosa photo's here.

Our team are finalising details for the 2025 event.  Follow the link here to stay up to date on entry opening and 2025 date announcement

Please contact our timing team via email, time@multisportaustralia.com.au.

Please include, the event you completed, a photo of the front and back of your Race Bib and a copy of your Strava or Garmin results to assist with your inquiry. 

Please email our Merchandise team to assist you further. 
oceaniamerchandise@ironman.com

Please contact us for any further information:

 

The IRONMAN Group Office 

Email: runawaynoosa@ironman.com or swimnoosa@ironman.com
Phone: (+61) 1300 761 384
Facebook: facebook.com/runawaynoosa

 

Please note our office hours are 9:30am to 4:00pm AEST Monday to Friday, so there will be a delay in responding to calls or emails received outside of these hours. During event weekend, please visit the Event Information desk for onsite support.

Meet the Team

Race Director

Mel

Mel Kemp
runawaynoosa@ironman.com

Athlete Services

Michaela

Michaela Taranto
runawaynoosa@ironman.com

Marketing

SharelleThompson

Sharelle Thompson
sharelle.thompson@ironman.com

Media Manager

Craig

Craig Heydon
craig.heydon@ironman.com

Sales & Partnerships

RN22 NickHall

Nick Hall
nick.hall@ironman.com

Volunteers

fiona

Fiona Ewington
Fiona.ewington@ironman.com or Register here

Media

 

For media related enquiries please contact craig.heydon@ironman.com

All representatives requesting to cover race weekend for media purposes are required to submit a media credential application. Applications will open closer to the event.

 

Sat, 24 May 2025